• To obtain a copy of a police incident report, contact the Bureau of Records at 781-397-7171. Office hours are: Monday, Wednesday, Thursday 8am-4pm; Tuesday 8am-7pm; Friday 8am-12noon.

• To file a police report, contact 781-397-7171. Some reports may be taken over the phone, while others may require that an officer come to your home or business.  Most reports may also be filed in-person at Malden Police Headquarters at 200 Pleasant St.  Reports can be filed twenty-four hours per day, seven days per week.  In an emergency, always dial 9-1-1.

• Fingerprinting is done on Tuesdays, Wednesdays, & Thursdays from 9am-10am at Malden Police Headquarters.  No appointment is necessary.  The cost is $10.00 for Malden residents and $15.00 for non-residents (cash only).

• To obtain a copy of your criminal record, contact the Criminal History Systems Board.

• To obtain a copy of your driving history, contact the Registry of Motor Vehicles.

• If you were a defendant, victim, or witness in a case and are looking to reclaim property that the Malden Police Department seized as evidence, contact Detective Spinale at 781-397-7181.  Property will not be released until the case has been closed.  Proof in writing of same is required.

• If your purse or wallet was lost or stolen, cancel your credit cards immediately.  Contact your bank if your checkbook and/or ATM card was in the purse or wallet.  File a police report immediately in the jurisdiction where it was stolen.  Place a fraud alert on your name and Social Security Number with the three national credit reporting agencies:

               - Experian:  1-800-301-7195

               - TransUnion:  1-800-680-7289

               - Equifax:  1-800-525-6285

• If you believe that you've been the victim of identity theft, click here for more information.

• In an emergency, dial 9-1-1.  If you are using your cellular phone, you will need to tell the dispatcher that you are in Malden and give them your location.  Currently, the Massachusetts State Police are the first to answer all cellular 9-1-1 calls. You should dial 9-1-1 to report a fire, medical emergency, or a crime in progress (burglary, robbery, fight, etc.) or any other life-threatening emergency (vehicle crash, etc.).

• For non-emergency calls, dial 781-397-7171.  Examples of non-emergency situations include: past incidents of theft or vandalism, noise complaints (loud parties, etc), minor vehicle crashes without injury.

• To file a police report, dial 781-397-7171. Some reports may be taken over the phone, while others may require that an officer come to your home or business.  Most reports may also be filed in-person at Malden Police Headquarters at 200 Pleasant St.  Reports can be filed twenty-four hours per day, seven days per week.  In an emergency, always dial 9-1-1.

• Criminal Investigations - To obtain information concerning a report that has already been filed and to find out the status of your case, contact the Detective Bureau at 781-397-7181.

• Hit and Run Crash Investigations - To obtain information concerning a report that has already been filed and to find out the status of your case, contact the Traffic Unit at 781-397-7184.

• Missing Person Investigations - To obtain information concerning a report that has already been filed and to find out the status of your case, contact the Detective Bureau at 781-397-7181.

• To make a complaint about a condition in your neighborhood, contact the Crime Prevention Unit at 781-397-7171 or email gmackay@maldenpd.com

• To report suspected drug activity, call the drug hotline at 781-322-1300 or submit a tip online.  All calls and tips can be made anonymously.  When submitting information, please be as specific as possible with the location, days of the week and times of day that the activity is occurring.  Additionally, please provide as much information as possible concerning the activity you are observing and descriptions of suspect(s), vehicles and residences involved.

• Applications for a License to Carry and Firearms Identification Card are available at Malden PD headquarters or online at http://www.mass.gov/Eeops/docs/chsb/frb_fid_lic_app.pdf . NOTE: Pictures will be taken at time of application; the applicant does not need to provide them.

• Applicant must secure three letters of recommendation, excluding family members, attesting to the applicant's character, with specific reference to their application to carry a firearm.  NOTE:  Reference letters must include name, address, telephone number and signature of the person who is making the referral.  Malden residents who are renewing their licenses do not need reference letters.

• Applicants must complete a firearms safety or hunter safety course taught by a Mass. State Police or NRA certified instructor.  A copy of the course certificate must be attached to the application.

• Complete the application and submit together with proof of Malden residence (utility bill required) and reference letters and course certificate (if applicable) to Beverly Smith at Malden PD headquarters on one of the following days:  Mondays 9am-1130am, Tuesdays 1pm-6pm, Wednesdays 9am-1130am.

• Total fee is $100.00 (cash or check only)

• Naturalized citizens must provide documentation of same.

• Questions can be directed to Beverly Smith at 781-397-7171 during business hours or via email: bsmith@maldenpd.com.

• A Firearms Identification Card Restricted is required under Massachusetts Law in order to possess pepper spray / Mace.

• Applications for a Firearm Identification Card Restricted are available at Malden PD headquarters or online at http://www.mass.gov/Eeops/docs/chsb/frb_fid_lic_app.pdf . NOTE: Pictures will be taken at time of application; the applicant does not need to provide them.

• Complete the application and submit together with proof of Malden residence (utility bill required) to Beverly Smith at Malden PD headquarters on one of the following days:  Mondays 9am-1130am, Tuesdays 1pm-6pm, Wednesdays 9am-1130am.

• Total fee is $25.00 (cash or check only)

• Naturalized citizens must provide documentation of same.

• Questions can be directed to Beverly Smith at 781-397-7171 during business hours or via email: bsmith@maldenpd.com.

• Notification of address change must be made in writing within 30 days to The Firearms Record Bureau, 200 Arlington St. Suite 2200 Chelsea, MA 02150.  Notification must also be made to the city that issued the permit and the new city the licensee is moving to.

• If you have found or lost a pet, contact Animal Control Officer Kevin Alkins at 781-397-7141.

• Malden has a leash law and also requires that all dogs are licensed. Click here to read the City's ordinances concerning animals.  Report violations to the Animal Control Officer at 781-397-7141.  Click here to license your dog.

• Problems with wildlife (such as raccoons) in public or in an open space on private property can be directed to the Animal Control Officer (ACO) at 781-397-7141.  Problems with wildlife in a private, contained area such as a home, garage, private building, under a porch, etc. should be directed to a wildlife removal service.  In an emergency, contact the ACO or Malden Police.

• Goto the Animal Control Page to read about programs and services offered

• If your vehicle was towed because of unpaid parking tickets, you must pay the tickets at City Hall before the vehicle will be released.

• If your vehicle was unregistered, you may obtain a tow release at Malden Police Headquarters and have the vehicle towed to private property.  In order to drive it or park it on a public way, you must goto the Registry of Motor Vehicles and register the vehicle prior to coming to the police station.

• If your vehicle was towed for another reason, such as a crash or because of a parking related issue, you must obtain a tow release at Malden Police Headquarters.

• Towed vehicles will only be released to a registered owner, who has proper ID.

• If your receive a parking ticket in Malden, you may pay the fine or request a hearing.  If you wish to pay the fine, you may do so in person in room #317 at Malden City Hall, or mail a check in the attached envelope.  A request for a hearing may be made in writing to the Hearing Clerk, Room #317, Malden City Hall, 200 Pleasant Street.  Five or more unpaid parking tickets could result in your vehicle being towed and impounded until the fines are paid.

•  Winter parking regulations are in effect from November 1st through April 1st.  Click here for detailed information.

• To report an on-going traffic-related issue in your neighborhood (speeding cars, etc), email Lt. Sheridan (ksheridan@maldenpd.com) or Sgt. Dietz (rdietz@maldenpd.com) or call the traffic unit at 781-397-7184.

• To report a broken pedestrian 'push to cross' button on a traffic light pole, call the traffic unit at 781-397-7184 or email: khannan@maldenpd.com.