Frequently Asked Questions


Police & Crash Reports General Questions
- How do I file a police report? - I need to be fingerprinted.  When can I do this?
- When should I file a crash report? - How do I obtain a copy of my criminal record?
- How do I obtain a copy of a police report? - How do I obtain a copy of my driving record?
- How do I obtain a copy of a crash report? - How do I reclaim property that was seized?
Contacting the Malden Police Department - What should I do if I lose my purse or wallet?
- What number should I call in an emergency? - What should I do if someone is using my identity?
- When should I dial 9-1-1? Animal Control
- What number should I call to file a report? - Do I need to license my dog?
- What number should I call in non-emergency situations? - Does the City of Malden offer any animal services?
- What number should I call to find out the status of my case? - Who should I call regarding a raccoon or other wildlife issue?
- Who should I call to report suspected drug activity? - Who should I call when I've lost or found a pet?
- Who should I call to report a condition in my neighborhood? - Does Malden have a leash law?
Firearm Licensing Traffic & Parking
- How do I apply for a license to carry a firearm? - What should I do if my vehicle was towed?
- How do I apply for a Firearms Identification (FID) Card? - How do I pay or appeal a parking ticket?
- Are there any requirements to be able to carry pepper spray? - What are resident parking regulations?
- I have an FID card or LTC and am changing my address.  Who do I need to notify? - How do I purchase a resident parking permit?
- Where can I find additional information concerning Massachusetts gun laws and firearm licensing? - How will I know when a SNOW EMERGENCY is declared and what should I do?
  - What are street sweeping parking regulations?
Employment - What are winter parking regulations?
- Click here to visit our employment page - Who can I contact to report an on-going traffic issue in my neighborhood (speeding cars, etc)?
  - Who do I notify when a pedestrian 'push to cross' button on a traffic light pole is not working?

 

General Questions
Police Reports
  • To obtain a copy of a police incident report, contact the Bureau of Records at 781-397-7171. Office hours are: Monday, Wednesday, Thursday 8am-4pm; Tuesday 8am-7pm; Friday 8am-12noon.
  • To file a police report, contact 781-397-7171. Some reports may be taken over the phone, while others may require that an officer come to your home or business.  Most reports may also be filed in-person at Malden Police Headquarters at 200 Pleasant St.  Reports can be filed twenty-four hours per day, seven days per week.  In an emergency, always dial 9-1-1.
Fingerprinting
  • Fingerprinting is done on Tuesdays, Wednesdays, & Thursdays from 9am-10am at Malden Police Headquarters.  No appointment is necessary.  The cost is $10.00 for Malden residents and $15.00 for non-residents (cash only).
Criminal Record Requests
Driver History Requests
Evidence
  • If you were a defendant, victim, or witness in a case and are looking to reclaim property that the Malden Police Department seized as evidence, contact the Detective Bureau at 781-397-7181.  Property will not be released until the case has been closed.  Proof in writing of same is required.
Lost Purses & Wallets
  • If your purse or wallet was lost or stolen, cancel your credit cards immediately.  Contact your bank if your checkbook and/or ATM card was in the purse or wallet.  File a police report immediately in the jurisdiction where it was stolen.  Place a fraud alert on your name and Social Security Number with the three national credit reporting agencies:

               - Experian:  1-800-301-7195

               - TransUnion:  1-800-680-7289

               - Equifax:  1-800-525-6285

 

Contacting the Malden Police
Emergencies
  • In an emergency, dial 9-1-1.  If you are using your cellular phone, you will need to tell the dispatcher that you are in Malden and give them your location.  Currently, the Massachusetts State Police are the first to answer all cellular 9-1-1 calls. You should dial 9-1-1 to report a fire, medical emergency, or a crime in progress (burglary, robbery, fight, etc.) or any other life-threatening emergency (vehicle crash, etc.).
Non-Emergencies & Filing Police Reports
  • For non-emergency calls, dial 781-397-7171.  Examples of non-emergency situations include: past incidents of theft or vandalism, noise complaints (loud parties, etc), minor vehicle crashes without injury.
  • To file a police report, dial 781-397-7171. Some reports may be taken over the phone, while others may require that an officer come to your home or business.  Most reports may also be filed in-person at Malden Police Headquarters at 200 Pleasant St.  Reports can be filed twenty-four hours per day, seven days per week.  In an emergency, always dial 9-1-1.
Case Status Inquiries
  • Criminal Investigations - To obtain information concerning a report that has already been filed and to find out the status of your case, contact the Detective Bureau at 781-397-7181.
  • Hit and Run Crash Investigations - To obtain information concerning a report that has already been filed and to find out the status of your case, contact the Traffic Unit at 781-397-7184.
  • Missing Person Investigations - To obtain information concerning a report that has already been filed and to find out the status of your case, contact the Detective Bureau at 781-397-7181.
Reporting Conditions in Your Neighborhood
  • To report a condition in your neighborhood, contact the Crime Prevention Unit at 781-397-7171 or email gmackay@maldenpd.com
  • To report suspected drug activity, call the drug hotline at 781-322-1300 or submit a tip online.  All calls and tips can be made anonymously.  When submitting information, please be as specific as possible with the location, days of the week and times of day that the activity is occurring.  Additionally, please provide as much information as possible concerning the activity you are observing and descriptions of suspect(s), vehicles and residences involved.
Firearm Licensing
License to Carry a Firearm (LTC) & Firearms Identification Card (FID)
  • Applicant must secure three letters of recommendation, excluding family members, attesting to the applicant's character, with specific reference to their application to carry a firearm.  NOTE:  Reference letters must include name, address, telephone number and signature of the person who is making the referral.  Malden residents who are renewing their licenses do not need reference letters.
  • Applicants must complete a firearms safety or hunter safety course taught by a Mass. State Police or NRA certified instructor.  A copy of the course certificate must be attached to the application.
  • Complete the application and submit together with proof of Malden residence (utility bill required) and reference letters and course certificate (if applicable) to Beverly Smith at Malden PD headquarters on one of the following days:  Mondays 9am-11am, Tuesdays 1pm-6pm, Wednesdays 9am-11am.
  • Total fee is $100.00 (check or money order made out to "City of Malden")
  • Naturalized citizens must provide documentation of same.
  • Questions can be directed to Beverly Smith at 781-397-7171 during business hours or via email: bsmith@maldenpd.com.
Firearms Identification Card Restricted
  • A Firearms Identification Card Restricted is required under Massachusetts Law in order to possess pepper spray / Mace.
  • Complete the application and submit together with proof of Malden residence (utility bill required) to Beverly Smith at Malden PD headquarters on one of the following days:  Mondays 9am-11am, Tuesdays 1pm-6pm, Wednesdays 9am-11am.
  • Total fee is $25.00 (check or money order only please)
  • Naturalized citizens must provide documentation of same.
  • Questions can be directed to Beverly Smith at 781-397-7171 during business hours or via email: bsmith@maldenpd.com.
Address Change
  • Notification of address change must be made in writing within 30 days to The Firearms Record Bureau, 200 Arlington St. Suite 2200 Chelsea, MA 02150.  Notification must also be made to the city that issued the permit and the new city the licensee is moving to.
Additional Information
  • Additional information concerning Massachusetts Gun Laws and Firearm Licensing may be found at the Firearms Record Bureau.
Animal Control Questions
Lost / Found Animals
  • If you have found or lost a pet, contact Animal Control Officer Kevin Alkins at 781-397-7141.
Leash Law / Dog Licensing
  • Malden has a leash law and also requires that all dogs are licensed. Click here to read the City's ordinances concerning animals.  Report violations to the Animal Control Officer at 781-397-7141.  Click here to license your dog.
Wildlife Issues
  • Problems with wildlife (such as raccoons) in public or in an open space on private property can be directed to the Animal Control Officer (ACO) at 781-397-7141.  Problems with wildlife in a private, contained area such as a home, garage, private building, under a porch, etc. should be directed to a wildlife removal service.  In an emergency, contact the ACO or Malden Police.
Programs / Services
Traffic & Parking Questions
Towed Vehicles
  • If your vehicle was towed because of unpaid parking tickets, you must pay the tickets at City Hall before the vehicle will be released.
  • If your vehicle was unregistered, you may obtain a tow release at Malden Police Headquarters and have the vehicle towed to private property.  In order to drive it or park it on a public way, you must go to the Registry of Motor Vehicles and register the vehicle prior to coming to the police station.
  • If your vehicle was towed for another reason, such as a crash or because of a parking related issue, you must obtain a tow release at Malden Police Headquarters.
  • Towed vehicles will only be released to a registered owner, who has proper ID.
Parking Tickets
  • If your receive a parking ticket in Malden, you may pay the fine or request a hearing.  If you wish to pay the fine, you may do so in person in room #317 at Malden City Hall, or mail a check in the attached envelope.  A request for a hearing may be made in writing to the Hearing Clerk, Room #317, Malden City Hall, 200 Pleasant Street.  Click here to download a copy of the appeal form.  Five or more unpaid parking tickets could result in your vehicle being towed and impounded until the fines are paid.
Crash Reports
  • Motor Vehicle Crash Reports should be filed by the operator of a vehicle involved in a crash where the damage to any one vehicle or property is over $1,000 or if there is an injury to any person, even if a police officer was on the scene.  You should file the report within 5 days of the crash.  You should not file a report if the crash occurred on a private road, driveway, private parking lot or other private way.
  • Send completed reports to: (1) the police department in the city or town where the crash occurred, (2) your insurance company, and (3) the RMV (Registry of Motor Vehicles)
Resident Parking Stickers
  • Resident parking stickers can be purchased in person or through the mail.  A discount is offered for applications received via mail.  Business hours for parking stickers are 6am-230pm Monday-Thursday at MPD headquarters.
  • FEES: $5.00 for ALL vehicles registered to the proper address / $5.00 for a Visitor Pass.  $10.00 administration fee for applications received by mail / $25.00 administration fee for applications received in person at police headquarters.
  • One (1) visitor pass per household per year.
  • Mail the application and a check payable to the City of Malden to: Malden Traffic Commission 200 Pleasant St., Malden MA 02148.  Include a copy of a current utility bill.  Please put you license number on the memo line of your check.
Parking Regulations
  • When it is determined that parked vehicles may impede the plowing or removing of snow or ice and thereby impair the free flow of traffic, a SNOW EMERGENCY will be declared. During a declared snow emergency, there shall be no parking on either side of posted streets. Violations - $25.00 fine in addition to towing fee as regulated by D.P.U.  Click here for a list of affected streets.  Vehicles must be cleared of snow and moved within 24 hours of the lifting of a Snow Emergency.
    The beginning and the end of a snow emergency will be announced by means of radio, television, and the City's Code Red Emergency Notification System.

    Malden residents who do not have off-street parking may utilize one of the following parking areas during declared snow emergencies:

    • The CBD Parking Garage at 170 Centre St. - parking is allowed during a declared snow emergency.  Vehicles entering the garage before the snow emergency begins will be charged until the snow emergency is declared.  Vehicles must be removed by 8:00am or immediately after the snow emergency is lifted.  Vehicles removed after 8:00am are subject to posted rates.  Questions can be directed to the CBD Garage at 781-324-2090.

     

    • Parking is allowed during a declared snow emergency at the following areas.  All vehicles must be removed by 5:00am or immediately after the emergency has been lifted.

                - Beebe School (401 Pleasant St.)

                - Ferryway School (150 Cross St.)

                - Salemwood School (529 Salem St.)

                - Forestdale School (74 Sylvan St.)

                - Linden School (29 Wescott St.)

                - Early Learning Center (257 Mountain Av.)

    If your vehicle was towed during a snow emergency, contact the Malden Police at 781-397-7171

     

Reporting Traffic Issues
  • To report an on-going traffic-related issue in your neighborhood (speeding cars, etc), email Sgt. Crannell (jcrannell@maldenpd.com) or call the traffic unit at 781-397-7184.
  • To report a broken pedestrian 'push to cross' button on a traffic light pole, call the traffic unit at 781-397-7184 or email: khannan@maldenpd.com.
 

 

 

 

 

The Malden Police Department disclaims all responsibility for accuracy and completeness, or errors and omissions of the information contained herein. Although the Department tries to assure the accuracy of all information presented, you should confirm all information before making any decisions based on it.

Copyright 2007 "Malden Police Department". All rights reserved.
Wednesday, 06 November 2013 03:57 PM